Cancellation policy
Right of cancellation
You have the right to cancel this contract within 14 days without giving
reasons. The cancellation period is 14 (fourteen) days from the date on which
you or a third party nominated by you, other than the carrier, take possession
of the goods.
To exercise your right of cancellation, please inform us
Lokshop GmbH, Froschhöhle 9, 76229 Karlsruhe,
Germany, Tel +49 721 49035 0, Fax: +49 721 49035 20; E-Mail:
mail@lokshop.de
within a unique declaration (e.g. a letter sent by mail, fax or email) of your
decision to cancel this contract. You can optionally use the attached sample
cancellation form. You can also fill out and submit the sample cancellation
form.
To guarantee the cancellation period it is sufficient to submit the notice of
implementation of the right of cancellation before the cancellation deadline has
expired.
Consequences of cancellation
If you cancel this contract, we are obliged to repay all payments that we
have received from you including delivery charges (except for additional costs
arising from choosing a different type of delivery to the cheap, standard
delivery offered by us) without delay and at the latest within fourteen (14)
days from the date on which the notice of cancellation of this agreement is
received. We use the same means of payment for this repayment that you used in
the original transaction, unless something else has been expressly agreed with
you; in no instances will fees be charged for this repayment.
We may refuse to refund payments until we have received the goods again or until
you have demonstrated that you have returned the goods, whatever is sooner. You
must return or hand over the goods promptly and in any case no later than
fourteen days from the date on which you have informed us about the cancellation
of this agreement. The deadline is guaranteed, if you send the goods before
expiration of the fourteen day period.
You must bear the direct costs of returning the goods. You will only be liable
for any possible loss in value of the goods, if this loss in value is
attributable to their unnecessary handling for testing, properties and function
of the goods.
|
 |
|
